Add an Open Function to an Queries Object

Adding an open function is optional. Add an open function to provide access to the query results. To activate an object's open function in the results, double-click a row in the results grid.

Things to know about the open function:

• Any function can be declared here. For a list of most of these functions, reference the open_windows.js file included with Dovetail Agent.
• The Open Function definition must include the keyword '$objid$', which is replaced by the value from the database record when the function is executed. Single quotes must be used if required in this specification, since the function is enclosed within double quotes as an action on the query results grid. For example, to open a case from a case view, use an open function string of OpenCaseWindow( $objid$, '') to allow the case row to be double-clicked to open the case for viewing.

To add an open function:

1. In the Existing Queries Objects section, select the Queries object from the list.
2. Next to Open Function, enter the function.
3. Select Save.

Built-In Open Functions

Open Functions are pre-defined for numerous objects, and do not need to be specified if these database objects are the base object in a query. The tables and views listed below use the listed pre-defined Open Functions:

• account OpenAccountWindow(objid,'');
• address OpenAddressWindow(objid,'','');
• bug OpenCRWindow(objid);
• bus_org OpenAccountWindow(objid,'');
• case OpenCaseWindow(objid);
• commit_log OpenCommitmentWindow(objid,'view','case');
• contact OpenContactWindow(objid,'view','case');
• contract OpenContractWindow(objid,'view','case');
• demand_dtl OpenRequestDetailWindow(0,objid);
• demand_hdr OpenRequestWindow(objid,'');
• eco_hdr OpenECOWindow(objid,'');
• industry OpenIndustryWindow(objid,'');
• interact OpenInteractWindow(objid,0);
• price_prog OpenPriceScheduleWindow(objid,'');
• probdesc OpenSolutionWindow(objid,'view','case');
• qry_case_view OpenCaseWindow(objid);
• rol_contct OpenContactWindow(objid,'view','case');
• site OpenSiteWindow(objid,'view','case');
• site_part OpenSitePartWindow(objid,'view','case');
• subcase OpenSubcaseWindow(objid);
• task OpenActionItemWindow(objid,'');
• territory OpenTerritoryWindow(objid,'');

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Last updated: 2/18/2009 4:31:55 PM
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