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Server Requirements
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Dovetail Products
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- Dovetail SDK version 3.2.8 or higher
- Interfaces Toolkit license is required
- Support Toolkit license is required if using Support functionality
- Quality Toolkit license is required if using Quality functionality
- Logistics Toolkit license is required if using Part Requests, Parts Used, and/or Depot Repair functions
- Depot Repair Toolkit license is required if using Depot Repair functionality
- Field Ops Toolkit license is required if logging Time & Expenses or using Parts Used functionality
- Sales Toolkit license is required if using Action Items
- Dovetail Admin web application
- Dovetail Seeker version 2.4.0 or higher if attachments are to be used
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Operating System
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- Microsoft Windows Server 2003, 2008, 2008 R2, 2012
- Microsoft Windows 7, 8
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Web Server
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- Microsoft IIS Version 6.0, 7.x, 8.x
- Microsoft .NET Framework 4 (4.0, 4.5.x) Full Edition
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Clarify/Amdocs Version
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- Clarify 7.0 through AmdocsCRM 7.5
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Tools
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- Dovetail SchemaEditor or Data Dictionary Editor (DD Editor)
- Dovetail ArchiveManager (DIET) or Data Exchange (Dataex)
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Other Tools
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- SQL query tool (capable of executing SQL statements)
- Unzip utility
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Attachments
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- If you wish to allow users to upload attachments, you must configure the ASP Form Upload Component (provided with Dovetail Agent)
- If you wish to allow users to download attachments, you must install and configure Dovetail Seeker and Dovetail Seeker Proxy applications.
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FTS Requirements
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