In Dovetail Agent, ownership is required to modify a CR. In the Clarify Classic Client, this is configurable via the privilege class.
Altered Functionality
Case Screen
Console
Contacts
Contracts
Dovetail Logistics
Full Text Search
Interaction Form
Linking Solutions to Cases
Login Form
My Commitments Form
Notifier Form
Parent-Child Cases
Privclasses
Resource Configurations
Select and Query Forms
Site Configuration Management
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