DispatchFieldEngineer(String) Method
The identifier of the Case with which this Dispatch FE is associated
Dispatch the FieldEngineer to the specified queue. This overload takes a set of required parameters for the API.
Syntax
'Declaration
Public Overloads Function DispatchFieldEngineer( _
ByVal _caseIDNum_ As String _
) As ToolkitResult
public ToolkitResult DispatchFieldEngineer(
string _caseIDNum_
)
Parameters
caseIDNum
The identifier of the Case with which this Dispatch FE is associated
Return Value
The following values are populated in the ToolkitResult object returned by the API method:
- Objid - Objid of the Dispatch FE record.
Remarks
The FieldEngineer must be in open condition, and not currently dispatched to a queue.
Requirements
Platforms: Windows 98, Windows NT 4.0, Windows Millennium Edition, Windows 2000, Windows XP Home Edition, Windows XP Professional, Windows Server 2003 family