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AcceptCase(String) Method

Case Identifier.

Accept the specified Case from the queue in which it is currently dispatched. This overload takes a set of required parameters for the API.

Syntax

'Declaration

Public Overloads Function AcceptCase( _
   ByVal _caseIDNum_ As String _
) As ToolkitResult
public ToolkitResult AcceptCase( 
   string _caseIDNum_
)

Parameters

caseIDNum

Case Identifier.

Return Value

A ToolkitResult instance with no properties set. The properties (Objid, IDNum, etc.) are not relevant to this API.

Remarks

The Case must be currently dispatched to a queue.

Requirements

Platforms: Windows 98, Windows NT 4.0, Windows Millennium Edition, Windows 2000, Windows XP Home Edition, Windows XP Professional, Windows Server 2003 family

Reference

SupportToolkit Class
SupportToolkit Members
Overload List

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