ChangeCaseStatus Method
Changes the status of a Case. This overload takes a set of required parameters for the API.
Changes the status of a Case.
Overload List
| Overload | Description |
|---|---|
| ChangeCaseStatus(String) | Changes the status of a Case. This overload takes a set of required parameters for the API. |
| ChangeCaseStatus(ChangeCaseStatusSetup) | Changes the status of a Case. This overload takes a setup object. |
| ChangeCaseStatus(ChangeCaseStatusSetup,IDbTransaction) | Changes the status of a Case. This overload takes a setup object and a database transaction. |
Remarks
The Case may be opened or closed, but the status selected must be valid for the current condition. In other words, you cannot assign a Closed condition status to a Case that is currently Open.
Requirements
Platforms: Windows 98, Windows NT 4.0, Windows Millennium Edition, Windows 2000, Windows XP Home Edition, Windows XP Professional, Windows Server 2003 family
Reference
SupportToolkit Class
SupportToolkit Members
ChangeCaseStatusSetup Class