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DispatchCase(String,String) Method

Case Identifier.

The queue into which the Case is to be dispatched.

Dispatch the Case to the specified queue. This overload takes a set of required parameters for the API.

Syntax

'Declaration

Public Overloads Function DispatchCase( _
   ByVal _caseIDNum_ As String, _
   ByVal _queue_ As String _
) As ToolkitResult
public ToolkitResult DispatchCase( 
   string _caseIDNum_,
   string _queue_
)

Parameters

caseIDNum

Case Identifier.

queue

The queue into which the Case is to be dispatched.

Return Value

A ToolkitResult instance with no properties set. The properties (Objid, IDNum, etc.) are not relevant to this API.

Remarks

The Case must be in open condition, and not currently dispatched to a queue.

Requirements

Platforms: Windows 98, Windows NT 4.0, Windows Millennium Edition, Windows 2000, Windows XP Home Edition, Windows XP Professional, Windows Server 2003 family

Reference

SupportToolkit Class
SupportToolkit Members
Overload List

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