ForwardCase(String,String) Method
Case Identifier.
The new queue into which the Case is to be forwarded.
Reject-forward the Case from one queue to another. This overload takes a set of required parameters for the API.
Syntax
'Declaration
Public Overloads Function ForwardCase( _
ByVal _caseIDNum_ As String, _
ByVal _newQueue_ As String _
) As ToolkitResult
public ToolkitResult ForwardCase(
string _caseIDNum_,
string _newQueue_
)
Parameters
caseIDNum
Case Identifier.
newQueue
The new queue into which the Case is to be forwarded.
Return Value
A ToolkitResult instance with no properties set. The properties (Objid, IDNum, etc.) are not relevant to this API.
Remarks
The Case must be in open condition, and not currently dispatched to a queue.
Requirements
Platforms: Windows 98, Windows NT 4.0, Windows Millennium Edition, Windows 2000, Windows XP Home Edition, Windows XP Professional, Windows Server 2003 family