Show / Hide Table of Contents

LogCaseNote(String) Method

Identifier of the Case against which the note is being logged.

Creates a note log against a Case. This overload takes a set of required parameters for the API.

Syntax

'Declaration

Public Overloads Function LogCaseNote( _
   ByVal _caseIDNum_ As String _
) As LogCaseNoteResult
public LogCaseNoteResult LogCaseNote( 
   string _caseIDNum_
)

Parameters

caseIDNum

Identifier of the Case against which the note is being logged.

Return Value

The following values are populated in the LogCaseNoteResult object returned by the API method:

  • Objid - The Objid of the Log.
  • StatusChangeObjid - The Objid of the StatusChange.
  • CommitmentObjid - The Objid of the Commitment.

Remarks

It is possible to create a Commitment with this log. To do so set the CommitmentDueDate and CommitmentTitle and IsCommitmentToCustomer properties.

Requirements

Platforms: Windows 98, Windows NT 4.0, Windows Millennium Edition, Windows 2000, Windows XP Home Edition, Windows XP Professional, Windows Server 2003 family

Reference

SupportToolkit Class
SupportToolkit Members
Overload List

Back to top © 2018 Dovetail Software, Inc. - All rights reserved.
Clarify, Amdocs, and related products and names are copyright and trademark of Amdocs, Inc.
.NET, Visual Studio.NET, C#, Visual Basic and related products are trademark of Microsoft corporation.