Show / Hide Table of Contents

LogSubcaseEmail(String) Method

Identifier of the Subcase against which the email is being logged.

Creates an email log against a Subcase. This overload takes a set of required parameters for the API.

Syntax

'Declaration

Public Overloads Function LogSubcaseEmail( _
   ByVal _subcaseIDNum_ As String _
) As LogSubcaseEmailResult
public LogSubcaseEmailResult LogSubcaseEmail( 
   string _subcaseIDNum_
)

Parameters

subcaseIDNum

Identifier of the Subcase against which the email is being logged.

Return Value

The following values are populated in the LogSubcaseEmailResult object returned by the API method:

  • CommitmentObjid - The Objid of the Commitment.
  • StatusChangeObjid - The Objid of the StatusChange.
  • Objid - The Objid of the Log.

Remarks

It is possible to create a Commitment with this log. To do so set the CommitmentDueDate and CommitmentTitle and IsCommitmentToCustomer properties

Requirements

Platforms: Windows 98, Windows NT 4.0, Windows Millennium Edition, Windows 2000, Windows XP Home Edition, Windows XP Professional, Windows Server 2003 family

Reference

SupportToolkit Class
SupportToolkit Members
Overload List

Back to top © 2018 Dovetail Software, Inc. - All rights reserved.
Clarify, Amdocs, and related products and names are copyright and trademark of Amdocs, Inc.
.NET, Visual Studio.NET, C#, Visual Basic and related products are trademark of Microsoft corporation.