Show / Hide Table of Contents

ForwardActionItem(String,String) Method

ActionItem Identifier.

The new queue into which the ActionItem is to be forwarded.

Reject-forward the ActionItem from one queue to another. This overload takes a set of required parameters for the API.

Syntax

'Declaration

Public Overloads Function ForwardActionItem( _
   ByVal _actionItemIDNum_ As String, _
   ByVal _newQueue_ As String _
) As ToolkitResult
public ToolkitResult ForwardActionItem( 
   string _actionItemIDNum_,
   string _newQueue_
)

Parameters

actionItemIDNum

ActionItem Identifier.

newQueue

The new queue into which the ActionItem is to be forwarded.

Return Value

A ToolkitResult instance with no properties set. The properties (Objid, IDNum, etc.) are not relevant to this API.

Remarks

The ActionItem must be in open condition, and not currently dispatched to a queue.

Requirements

Platforms: Windows 98, Windows NT 4.0, Windows Millennium Edition, Windows 2000, Windows XP Home Edition, Windows XP Professional, Windows Server family

Reference

SalesToolkit Class
SalesToolkit Members
Overload List

Back to top © 2022 Dovetail Software, Inc. - All rights reserved.
Clarify, Amdocs, and related products and names are copyright and trademark of Amdocs, Inc.
.NET, Visual Studio.NET, C#, Visual Basic and related products are trademark of Microsoft corporation.