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ChangeCaseStatus(ChangeCaseStatusSetup) Method

Setup object for API invocation.

Changes the status of a Case. This overload takes a setup object.

Syntax

'Declaration

Public Overloads Function ChangeCaseStatus( _
   ByVal _setupParam_ ChangeCaseStatusSetup _
) As ToolkitResult
public ToolkitResult ChangeCaseStatus( 
   ChangeCaseStatusSetup _setupParam_
)

Parameters

setupParam

Setup object for API invocation.

Return Value

A ToolkitResult instance with no properties set. The properties (Objid, IDNum, etc.) are not relevant to this API.

Remarks

The Case may be opened or closed, but the status selected must be valid for the current condition. In other words, you cannot assign a Closed condition status to a Case that is currently Open.

Requirements

Platforms: Windows 98, Windows NT 4.0, Windows Millennium Edition, Windows 2000, Windows XP Home Edition, Windows XP Professional, Windows Server family

Reference

SupportToolkit Class
SupportToolkit Members
Overload List
ChangeCaseStatusSetup Class

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