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ChangeCaseStatus(ChangeCaseStatusSetup,IDbTransaction) Method

Setup object for API invocation.

Database transaction under which the API will be invoked.

Changes the status of a Case. This overload takes a setup object and a database transaction.

Syntax

'Declaration

Public Overloads Function ChangeCaseStatus( _
   ByVal _setupParam_ As ChangeCaseStatusSetup, _
   ByVal _transaction_ As IDbTransaction _
) As ToolkitResult
public ToolkitResult ChangeCaseStatus( 
   ChangeCaseStatusSetup _setupParam_,
   IDbTransaction _transaction_
)

Parameters

setupParam

Setup object for API invocation.

transaction

Database transaction under which the API will be invoked.

Return Value

A ToolkitResult instance with no properties set. The properties (Objid, IDNum, etc.) are not relevant to this API.

Remarks

The Case may be opened or closed, but the status selected must be valid for the current condition. In other words, you cannot assign a Closed condition status to a Case that is currently Open.

Example

Developer Walkthrough - Transaction Support

Requirements

Platforms: Windows 98, Windows NT 4.0, Windows Millennium Edition, Windows 2000, Windows XP Home Edition, Windows XP Professional, Windows Server family

Reference

SupportToolkit Class
SupportToolkit Members
Overload List

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