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LogCasePhone(String,String,String,String) Method

Identifier of the Case against which the phone note is being logged.

Contact's first name.

Contact's last name.

Contact's phone number.

Creates a phone log against a Case. This overload takes a set of required parameters for the API.

Syntax

'Declaration

Public Overloads Function LogCasePhone( _
   ByVal _caseIDNum_ As String, _
   ByVal _contactFirstName_ As String, _
   ByVal _contactLastName_ As String, _
   ByVal _contactPhone_ As String _
) As LogCasePhoneResult
public LogCasePhoneResult LogCasePhone( 
   string _caseIDNum_,
   string _contactFirstName_,
   string _contactLastName_,
   string _contactPhone_
)

Parameters

caseIDNum

Identifier of the Case against which the phone note is being logged.

contactFirstName

Contact's first name.

contactLastName

Contact's last name.

contactPhone

Contact's phone number.

Return Value

The following values are populated in the LogCasePhoneResult object returned by the API method:

  • CommitmentObjid - The Objid of the Commitment.
  • Objid - The Objid of the Log.
  • StatusChangeObjid - The Objid of the StatusChange.

Remarks

It is possible to create a Commitment with this log. To do so set the CommitmentDueDate and CommitmentTitle and IsCommitmentToCustomer properties.

Requirements

Platforms: Windows 98, Windows NT 4.0, Windows Millennium Edition, Windows 2000, Windows XP Home Edition, Windows XP Professional, Windows Server family

Reference

SupportToolkit Class
SupportToolkit Members
Overload List

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