Show / Hide Table of Contents

LogSubcaseEmail(String) Method

Identifier of the Subcase against which the email is being logged.

Creates an email log against a Subcase. This overload takes a set of required parameters for the API.

Syntax

'Declaration

Public Overloads Function LogSubcaseEmail( _
   ByVal _subcaseIDNum_ As String _
) As LogSubcaseEmailResult
public LogSubcaseEmailResult LogSubcaseEmail( 
   string _subcaseIDNum_
)

Parameters

subcaseIDNum

Identifier of the Subcase against which the email is being logged.

Return Value

The following values are populated in the LogSubcaseEmailResult object returned by the API method:

  • CommitmentObjid - The Objid of the Commitment.
  • StatusChangeObjid - The Objid of the StatusChange.
  • Objid - The Objid of the Log.

Remarks

It is possible to create a Commitment with this log. To do so set the CommitmentDueDate and CommitmentTitle and IsCommitmentToCustomer properties

Requirements

Platforms: Windows 98, Windows NT 4.0, Windows Millennium Edition, Windows 2000, Windows XP Home Edition, Windows XP Professional, Windows Server family

Reference

SupportToolkit Class
SupportToolkit Members
Overload List

Back to top © 2022 Dovetail Software, Inc. - All rights reserved.
Clarify, Amdocs, and related products and names are copyright and trademark of Amdocs, Inc.
.NET, Visual Studio.NET, C#, Visual Basic and related products are trademark of Microsoft corporation.