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LogSubcaseResearch(String,TimeSpan) Method

Identifier of the Subcase against which the research note is being logged.

The length of time for research.

Creates a research log against a Subcase. This overload takes a set of required parameters for the API.

Syntax

'Declaration

Public Overloads Function LogSubcaseResearch( _
   ByVal _subcaseIDNum_ As String, _
   ByVal _researchDuration_ As TimeSpan _
) As LogSubcaseResearchResult
public LogSubcaseResearchResult LogSubcaseResearch( 
   string _subcaseIDNum_,
   TimeSpan _researchDuration_
)

Parameters

subcaseIDNum

Identifier of the Subcase against which the research note is being logged.

researchDuration

The length of time for research.

Return Value

The following values are populated in the LogSubcaseResearchResult object returned by the API method:

  • CommitmentObjid - The Objid of the Commitment.
  • StatusChangeObjid - The Objid of the StatusChange.
  • Objid - The Objid of the Log.

Remarks

It is possible to create a Commitment with this log. To do so set the CommitmentDueDate and CommitmentTitle and IsCommitmentToCustomer properties

Requirements

Platforms: Windows 98, Windows NT 4.0, Windows Millennium Edition, Windows 2000, Windows XP Home Edition, Windows XP Professional, Windows Server family

Reference

SupportToolkit Class
SupportToolkit Members
Overload List

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