Show / Hide Table of Contents

forward_quote

Public Function forward_quote(ByVal quote_id As String, _
                         ByVal new_queue As String, ByVal forward_date As String, _
                         ByVal note_str As String, ByVal user_name As String, _
                         ByVal gen_time_bombs As Boolean) As Integer

Description

This API causes the specified quote to be reject-forwarded from one queue to another. The object must be in open condition, and currently dispatched to a queue. The API allows for the setting of the forward date, some notes about the forward, and the user who forwarded the object. The API can also generate a time bomb (for business rule notification).

Parameters

Parameter Name Required? Description
quote_id Yes The object to reject-forward
new_queue Yes The queue to forward to
forward_date No When was the quote forwarded. If this parameter is left blank, the quote is forwarded at the current time
note_str No Optional notes about the reject-forward
user_name No The user who forwarded the quote. If left blank, the current user performs the forward.
gen_time_bombs Yes Should a time_bomb be generated (for notifications/business rules)

Returns

Value Meaning
0 No errors
-1 Cannot find the specified quote
-2 Quote is not currently dispatched
-3 The new queue name specified is not found
-4 Reject-forward attempted to same queue as currently dispatched to
-5 The specified user is not found
-6 The FORWARD activity string is not found with rank = 1100

Examples

Reject-forward quote number '154' to queue 'Hardware'. The reject-forward has no notes, is performed by the current user and is forwarded at the current time. Generate a time bomb.

JavaScript:

var ret_int = fc_cc.forward_quote("154", "Hardware", "", "", "", True)

Visual Basic:

Dim ret_int As Integer

ret_int = fc_cc.forward_quote("154", "Hardware", "", "", "", True)

Reject-forward quote number 'Q2' at 10PM on November 23rd of 2001 to 'Software'. Forward should be logged as performed by user 'sam', with notes of 'Some notes'. Don't generate a time bomb.

JavaScript:

Var ret_int = fc_cc.forward_quote("Q2", "Software", "11/23/2001 22:00:00", _
                             "Some notes", "sam", False)

Visual Basic:

Dim ret_int As Integer

ret_int = fc_cc.forward_quote("Q2", "Software", "11/23/2001 22:00:00", _
                             "Some notes", "sam", False)
Back to top © 2022 Dovetail Software, Inc. - All rights reserved.
Clarify, Amdocs, and related products and names are copyright and trademark of Amdocs, Inc.
.NET, Visual Studio.NET, C#, Visual Basic and related products are trademark of Microsoft corporation.