accept_subcase
Public Function accept_subcase(ByVal subcase_id As String, _
ByVal accept_date As String, _
ByVal wipbin As String, _
ByVal user_name As String, _
ByVal gen_time_bombs As Boolean) As Integer
Description
This API causes the specified subcase to be accepted from a dispatched queue. The subcase must be currently dispatched to a queue. The date/time of the accept, the WIPBin to place the subcase in, and the user performing the accept can be specified. The API can also generate a time bomb (for business rule notification), or not.
Parameters
Parameter Name | Required? | Description |
---|---|---|
subcase_id | Yes | The subcase to accept |
accept_date | No | When was the subcase accepted. If this parameter is left blank, the subcase is accepted at the current time |
wipbin | No | The WIPBin to place the subcase in (for the user who accepted the subcase). If left blank, the subcase is placed in the user's default WIPBin |
user_name | No | The user who accepted the subcase. If left blank, the current user performs the accept. |
gen_time_bombs | Yes | Should a time_bomb be generated (for notifications/business rules) |
Returns
Value | Meaning |
---|---|
0 | No errors |
-1 | Cannot find the specified subcase |
-2 | Subcase is not currently in a queue |
-3 | Specified user is not a member of the queue |
-4 | The specified WIPBIN is not valid for the user |
-5 | Could not find gbst_elm string for ACCEPT |
Examples
Accept Subcase number '10-1' right now for the current user, place in the default WIPBin, and generate a time bomb.
JavaScript:
var ret_int = fccs.accept_subcase("10-1", "", "", "", true);
Visual Basic:
Dim ret_int As Integer
ret_int = fccs.accept_subcase("10-1", "", "", "", True)
Accept subcase number '2-3' at 10PM on November 23rd of 1997 by marty, and place the subcase in marty's WIPBin named 'Urgent'. Don't generate a time bomb
JavaScript:
var ret_int = fccs.accept_subcase("2-3", "11/23/97 22:00:00", "Urgent", "marty", false);
Visual Basic:
Dim ret_int As Integer
ret_int = fccs.accept_subcase("2-3", "11/23/97 22:00:00", "Urgent", "marty", False)