relate_case_to_parent

Public Function relate_case_to_parent(ByVal case_id As String, _
                            ByVal parent_id As String) As Integer

Description

This API allows a case to be related to a specified parent case. You must make sure that the new parent case is not the same as the case (you cannot relate a case to itself), and the new parent cannot be anywhere in the descendent tree of the new child case.

Parameters

Parameter Name	Required?	Description
case_id	Yes	The ID of the new child case
parent_id	Yes	The ID of the new parent case

Returns

Value	Meaning
0	No errors
-1	The case ID and parent case ID cannot be the same
-2	Cannot find the specified case ID
-3	The parent ID is already a descendent of the case ID
-4	Cannot find the specified parent case ID
-5	The new parent is already related as the parent of the case

Examples

Relate case 5 to have a new parent of case 66.

JavaScript:

var ret_int = fccs.relate_case_to_parent("5", "66");

Visual Basic:

Dim ret_int As Integer

ret_int = fccs.relate_case_to_parent("5", "66")