yank_case

Public Function yank_case(ByVal case_id As String, _
                ByVal wipbin_name As String, ByVal yank_date As String, _
                ByVal user_name As String, _
                ByVal gen_time_bombs As Boolean) As Integer

Description

This API causes the specified case to be yanked from the current location to a new owner's WIPBin. The date/time of the yank, and the person yanking the case are specified. The person who yanks the case becomes the new owner. The WIPBin to place the case in may also be specified. This is augmented function from base Clarify, where the case is always placed in the default WIPBin. The APIs can also generate a time bomb (for business rule notification).

Parameters

Parameter Name	Required?	Description
case_id	Yes	The case to yank
wipbin	No	The WIPBin to place the case in. If left blank, the default WIPBin for the user is used
yank_date	No	When was the case yanked. If this parameter is left blank, the yank occurs at the current time
user_name	No	The user who yanked the case. If left blank, the current user performs the yank
gen_time_bombs	Yes	Should a time_bomb be generated (for notifications/business rules)

Returns

Value	Meaning
0	No errors
-1	Cannot find the specified case
-2	The case is already closed
-3	Cannot find the specified user
-4	Cannot find the specified WIPBIN
-5	Cannot find the YANK activity string

Examples

Yank case number 'C154' by the current user at the current date/time. Place in the default WIPBin, generate a time bomb.

JavaScript:

var ret_int = fccs.yank_case("C154", "", "", "", true);

Visual Basic:

Dim ret_int As Integer

ret_int = fccs.yank_case("C154", "", "", "", True)

Yank case number '2' at 10PM on November 23rd of 1997 by dave. Place in dave's WIPBin 'Urgent'. Don't generate a time bomb.

JavaScript:

var ret_int = fccs.yank_case("2", "Urgent", "11/23/97 22:00:00", "dave", true);

Visual Basic:

Dim ret_int As Integer

ret_int = fccs.yank_case("2", "Urgent", "11/23/97 22:00:00", "dave", True)