add_user_to_queue
Public Function add_user_to_queue(ByVal queue As String, _
ByVal user_name As String, _
ByVal supervisor As Boolean) As Integer
Description
This API allows you to add a user (or supervisor) to a queue.
Parameters
Parameter Name | Required? | Description |
---|---|---|
queue | Yes | The name of the queue |
user_name | Yes | The user to add |
supervisor | Yes | Is this a supervisor (True) or just a user (False) |
Returns
Value | Meaning |
---|---|
0 | No errors |
-1 | Cannot find the specified queue (or queue not specified) |
-2 | Specified user not found |
ret_objid | Output - Returns the objid of the user |
Examples
Add "joe" to queue "Urgent" as a supervisor
Visual Basic:
Dim ret_int As Integer
Dim user_objid As Long
ret_int = fcinter.add_user_to_queue("Urgent", "joe", true)
If ret_int = 0 Then
user_objid = fcinter.ret_objid
End If
JavaScript:
var ret_int = fcinter.add_user_to_queue("Urgent", "joe", true);
if (ret_int == 0){ var user_objid = fcinter.ret_objid; }