To Install this Customization:

The following installation instructions assume working knowledge of customizing Clarify using UI Editor and CBEX.

  1. On the case form (420 or 776), add a new button. Its name must be "dovetail_search". Its caption can be whatever you want, although "Search" or "Dovetail Search" would probably be a good idea.
  2. Merge the ClearBasic code from $dovetailSearch/ ClearBasicCode /776.cbs into the existing ClearBasic code on your case form (420 or 776), and compile.
  3. Merge the ClearBasic code from $dovetailSearch/ ClearBasicCode /321.cbs into the existing ClearBasic code on your solution form (321), and compile.
  4. Test

See Also

Incorporating Search into your Case & Solution Workflow

Next

Limitations

To Install this Customization: