Modify a Privilege Class

  1. Select a class from the top list.
  2. Enter privilege class modifications on one or more of the Granted Privileges tab(s): Details, Apps, General, Dovetail Admin, fcSupport, fcQuality, Dovetail Logistics, fcCallCenter, and/or fcSales.

    Note: The privileges on the Dovetail Admin tab only affect Dovetail Admin. All other tabs affect Dovetail Agent.

  3. Select Replace.

See Also

Privilege Classes

View a Privilege Class

Privilege Class

Add a new Privilege Class

Copy an Existing Privilege Class

Change Privilege Class Members

Privilege Classes Screenshot

Next

Privilege Classes Screenshot

Copy an Existing Privilege Class

  1. Click Copy Privilege Class to New.
  2. Enter the name for the new privilege class.
  3. Click Save.

Change Privilege Class Members

  1. Click Click Members Tab.
  2. Fill in any filter criteria to select users, and click List.
  3. To add users as Online Users or Offline Users, click on the row with the user from the list, and click the button below either the Online Users or Offline Users sections.
  4. To remove users from Online Users or Offline Users, click on the row with the user in the list, and click the corresponding button above the Online Users or Offline Users sections.
  5. Click Replace to update the changes to the users and privilege class.

Modify a Privilege Class