Optional: Install Redemption Library

Note: This library is only needed if your users use EEO. If you turn off the EEO functionality (using Privilege Classes in Dovetail Admin), then installing this library is not necessary.

The Outlook Redemption library is a client-side library (DLL) used by EEO (Enhanced Email Out) for communicating with Outlook. Outlook Redemption is a product available from Advanced Messaging Systems, LLC, which we have bundled with Dovetail Agent.

Note: This library needs to be installed on each client machine that uses EEO.

Installation

The simplest way to install Redemption is to run:

c:\dovetail\agent\redemption\install.exe

Alternatively, you can register the DLLs manually.

The dll can be registered by using regsvr32.exe on a command like:

For x86 (32-bit) systems:

regsvr32 c:\dovetail\agent\redemption\redemption.dll

For x64 (64-bit) systems:

regsvr32 c:\dovetail\agent\redemption\redemption64.dll

Note: You may need to run your command line as an Administrator in order to register the DLLs.

See Also

Installation Guide

Before You Begin

Installing Dovetail Agent

Recommended Internet Explorer Settings

Customizing Dovetail Agent

Next

Customizing Dovetail Agent

Optional: Install Redemption Library