|
|
|
Email messages received are treated as support case correspondence within your Clarify CRM system. When possible, emails are correlated with existing support cases logging their contents and attachments to the case or subcase. Emails about new issues will create cases.
Email Agent extension takes advantage of Carrier's flexibility allowing you to customize how your business responds to email. Taking advantage of our previous experience working with customers to improve our standalone Email Agent application, we have included many optional rules along with the extension source to help you kick start customization of this extension's behavior.
This extension is an effective replacement for Clarify EmailClerk™ and Dovetail's standalone Email Agent product.
See Also |
Next |