Task Manager Extension

This extension will process messages received from Dovetail Rulemanager. These are typically part of the Dovetail Task Manager process.

The message will specify a type of Run Task Set, a Task Set Name, and a Case ID. The Task Manager extension will execute each Task within the given Task Set. This includes dynamic property evaluation and workflow.

In addition to its main out-of-the-box process of creating subcases, Dovetail Task Manager is an enabling technology, meaning that it supports messages flowing into Carrier, where custom functionality can reside. For example, this would enable the Dovetail system to invoke custom code within Carrier, such as calling into another system via a web service.

Task Manager Extension requirements:

Tasks and Task Sets are managed within Dovetail Agent (starting with version 10).

Process Flow

task manager process flow

See Also

Extensions

Communications Extension

Email Agent Extension

Next

Customization

Task Manager Extension