fcSDK Documentation
GetSubcaseTimeAndExpenses(String) Method

Subcase Identifier.
Captures all the summed times (such as phone log time, billable and non-billable expense, etc) for a Subcase about to be closed. This overload takes a set of required parameters for the API.
Syntax
'Declaration
 

Public Overloads Function GetSubcaseTimeAndExpenses( _
   ByVal subcaseIDNum As String _
) As GetSubcaseTimeAndExpensesResult
public GetSubcaseTimeAndExpensesResult GetSubcaseTimeAndExpenses( 
   string subcaseIDNum
)

Parameters

subcaseIDNum
Subcase Identifier.

Return Value

The following values are populated in the GetSubcaseTimeAndExpensesResult object returned by the API method:
Remarks
There are a number of bugs with the default Clarify close Case summation on the form. There are not sufficient fields defined in the close_case record for the graphical fields they show. Hence, the data doesn't always make sense. For example, the total phone time captured should be the total of the phone time captured for the Case and for all general subcases. But the GUI form points that field to the total for the phone logs captured for the Case (not showing the Subcase). Hence, this API defines the data as captured from the real data.

Requirements

Platforms: Windows 98, Windows NT 4.0, Windows Millennium Edition, Windows 2000, Windows XP Home Edition, Windows XP Professional, Windows Server 2003 family

See Also

Reference

SupportToolkit Class
SupportToolkit Members
Overload List

 

 

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