LogCasePhone(String,String,String,String) Method

Creates a phone log against a Case. This overload takes a set of required parameters for the API.

Syntax

Visual Basic
C#

'Declaration
 
Public Overloads Function LogCasePhone( _
   ByVal caseIDNum As String, _
   ByVal contactFirstName As String, _
   ByVal contactLastName As String, _
   ByVal contactPhone As String _
) As LogCasePhoneResult

public LogCasePhoneResult LogCasePhone( 
   string caseIDNum,
   string contactFirstName,
   string contactLastName,
   string contactPhone
)

Parameters

caseIDNum: Identifier of the Case against which the phone note is being logged.
contactFirstName: Contact's first name.
contactLastName: Contact's last name.
contactPhone: Contact's phone number.

Return Value

The following values are populated in the LogCasePhoneResult object returned by the API method:

CommitmentObjid - The Objid of the Commitment.
Objid - The Objid of the Log.
StatusChangeObjid - The Objid of the StatusChange.

Remarks

It is possible to create a Commitment with this log. To do so set the CommitmentDueDate and CommitmentTitle and IsCommitmentToCustomer properties.

Requirements

Platforms: Windows 98, Windows NT 4.0, Windows Millennium Edition, Windows 2000, Windows XP Home Edition, Windows XP Professional, Windows Server 2003 family

Reference

SupportToolkit Class
SupportToolkit Members
Overload List

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