LogCaseResearch(LogCaseResearchSetup) Method

Creates a research log against a Case. This overload takes a setup object.

Syntax

Visual Basic
C#

'Declaration
 
Public Overloads Function LogCaseResearch( _
   ByVal setupParam As LogCaseResearchSetup _
) As LogCaseResearchResult

public LogCaseResearchResult LogCaseResearch( 
   LogCaseResearchSetup setupParam
)

Parameters

setupParam: Setup object for API invocation.

Return Value

The following values are populated in the LogCaseResearchResult object returned by the API method:

Objid - The Objid of the Log.
StatusChangeObjid - The Objid of the StatusChange.
CommitmentObjid - The Objid of the Commitment.

Remarks

It is possible to create a Commitment with this log. To do so set the CommitmentDueDate and CommitmentTitle and IsCommitmentToCustomer properties

Requirements

Platforms: Windows 98, Windows NT 4.0, Windows Millennium Edition, Windows 2000, Windows XP Home Edition, Windows XP Professional, Windows Server 2003 family

Reference

SupportToolkit Class
SupportToolkit Members
Overload List
LogCaseResearchSetup Class

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