fcSDK Documentation
LogSubcasePhone(String,String,String,String) Method

Identifier of the Subcase against which the phone note is being logged.
Contact's first name.
Contact's last name.
Contact's phone number.
Creates a phone log against a Subcase. This overload takes a set of required parameters for the API.
Syntax
public LogSubcasePhoneResult LogSubcasePhone( 
   string subcaseIDNum,
   string contactFirstName,
   string contactLastName,
   string contactPhone
)
'Declaration
 

Public Overloads Function LogSubcasePhone( _
   ByVal subcaseIDNum As String, _
   ByVal contactFirstName As String, _
   ByVal contactLastName As String, _
   ByVal contactPhone As String _
) As LogSubcasePhoneResult
 

Parameters

subcaseIDNum
Identifier of the Subcase against which the phone note is being logged.
contactFirstName
Contact's first name.
contactLastName
Contact's last name.
contactPhone
Contact's phone number.

Return Value

The following values are populated in the LogSubcasePhoneResult object returned by the API method:
Remarks
It is possible to create a Commitment with this log. To do so set the CommitmentDueDate and CommitmentTitle and IsCommitmentToCustomer properties

Requirements

Platforms: Windows 98, Windows NT 4.0, Windows Millennium Edition, Windows 2000, Windows XP Home Edition, Windows XP Professional, Windows Server 2003 family

See Also

Reference

SupportToolkit Class
SupportToolkit Members
Overload List

 

 

© 2010 Dovetail Software, Inc. - All rights reserved.
- Clarify, Amdocs, and related products and names are copyright and trademark of Amdocs, Inc.
- .NET, Visual Studio.NET, C#, Visual Basic and related products are trademark of Microsoft corporation.

Send comments on this topic.