fcSDK Documentation
MoveCase(String,String) Method

Case Identifier.
The new WipBin into which the Case is to be moved.
Move the Case from one WipBin to another WipBin. This overload takes a set of required parameters for the API.
Syntax
'Declaration
 
Public Overloads Function MoveCase( _
   ByVal caseIDNum As String, _
   ByVal newWipBin As String _
) As ToolkitResult

Parameters

caseIDNum
Case Identifier.
newWipBin
The new WipBin into which the Case is to be moved.

Return Value

A ToolkitResult instance with no properties set. The properties (Objid, IDNum, etc.) are not relevant to this API.
Remarks

The new WipBin must belong to the same user as the first WipBin. The move operation does not change the ownership of the Case, nor is an activity log or time bomb generated for the action.

Note: This API allows you to move a queueable object from one WipBin to another, even if the object is currently dispatched. Since WipBins are internal to a user, there really is no reason that you shouldn’t be able to move the interal (to a user) location of the object. This is an enhancement to base Clarify function, which requires that the object not be dispatched to be moved.

Requirements

Platforms: Windows 98, Windows NT 4.0, Windows Millennium Edition, Windows 2000, Windows XP Home Edition, Windows XP Professional, Windows Server 2003 family

See Also

Reference

SupportToolkit Class
SupportToolkit Members
Overload List

 

 


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