For the latest information on requirements, refer to the Dovetail Software Platform Guide.

fcSDK Environment Requirements

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This version of fcSDK requires the following prerequisites:

• Operating System:
  • Microsoft Windows 7
  • Microsoft Windows 8
  • Microsoft Windows Server 2008, 2008 R2, 2012
  • Both 32 and 64 bit versions of Dovetail SDK are available.
• Microsoft .NET Framework 4.0
  • Install through Windows Update
  • Or Download from: Microsoft
• Hardware
  • Intel Pentium II (or compatible) 400MHz or faster
  • 1 GB RAM or higher
  • 30MB (estimate) free hard disk space or more

Database

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• Microsoft SQL Server versions 2005, 2008, 2012, 2014
  - OR –
• Oracle Database Server versions 9, 10, 11 ([1])

Clarify System Environment

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• Clarify 7.0 through AmdocsCRM 7.5

[1] - Setting the MaxRecords property on the Compatibility FCGeneric object is not supported on Oracle 7.x and Oracle 8.0.x. For more details, please see the FCGeneric Changes in the Compatibility Guide.

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