Show / Hide Table of Contents

ReopenCase(String) Method

Identifier of the Case being reopened.

Reopens the specified Case. This overload takes a set of required parameters for the API.

Syntax

'Declaration

Public Overloads Function ReopenCase( _
   ByVal _caseIDNum_ As String _
) As ToolkitResult
public ToolkitResult ReopenCase( 
   string _caseIDNum_
)

Parameters

caseIDNum

Identifier of the Case being reopened.

Return Value

A ToolkitResult instance with no properties set. The properties (Objid, IDNum, etc.) are not relevant to this API.

Remarks

The User that reopens the Case becomes the new owner.

If the WipBin is not specified the Case is placed in the user's default WipBin.

Requirements

Platforms: Windows 98, Windows NT 4.0, Windows Millennium Edition, Windows 2000, Windows XP Home Edition, Windows XP Professional, Windows Server family

Reference

SupportToolkit Class
SupportToolkit Members
Overload List

Back to top © 2022 Dovetail Software, Inc. - All rights reserved.
Clarify, Amdocs, and related products and names are copyright and trademark of Amdocs, Inc.
.NET, Visual Studio.NET, C#, Visual Basic and related products are trademark of Microsoft corporation.