Show / Hide Table of Contents

ReopenCase Method

Reopens the specified Case. This overload takes a set of required parameters for the API.

Reopens the specified Case.

Overload List

Overload Description
ReopenCase(String) Reopens the specified Case. This overload takes a set of required parameters for the API.  
ReopenCase(ReopenCaseSetup) Reopens the specified Case. This overload takes a setup object.  
ReopenCase(ReopenCaseSetup,IDbTransaction) Reopens the specified Case. This overload takes a setup object and a database transaction.  

Remarks

The User that reopens the Case becomes the new owner.

If the WipBin is not specified the Case is placed in the user's default WipBin.

Requirements

Platforms: Windows 98, Windows NT 4.0, Windows Millennium Edition, Windows 2000, Windows XP Home Edition, Windows XP Professional, Windows Server family

Reference

SupportToolkit Class
SupportToolkit Members
ReopenCaseSetup Class

Back to top © 2022 Dovetail Software, Inc. - All rights reserved.
Clarify, Amdocs, and related products and names are copyright and trademark of Amdocs, Inc.
.NET, Visual Studio.NET, C#, Visual Basic and related products are trademark of Microsoft corporation.