AssignCase(AssignCaseSetup) Method

Setup object for API invocation.

Assign the Case to a new user. This overload takes a setup object.

Syntax

'Declaration

Public Overloads Function AssignCase( _
   ByVal _setupParam_ AssignCaseSetup _
) As ToolkitResult

public ToolkitResult AssignCase( 
   AssignCaseSetup _setupParam_
)

Parameters

setupParam

Setup object for API invocation.

Return Value

A ToolkitResult instance with no properties set. The properties (Objid, IDNum, etc.) are not relevant to this API.

Remarks

The Case must be in the Open condition, and the user assigning the Case does not have to be the owner of the Case. In base Clarify, the assigner of a Case must be the owner. If either user name is not specified, the “current” user is used. The date/time of the assignment, and the WipBin to place the Case in can also be specified. Allowing a WipBin other than the default one is also an augmentation from base Clarify.

Requirements

Platforms: Windows 98, Windows NT 4.0, Windows Millennium Edition, Windows 2000, Windows XP Home Edition, Windows XP Professional, Windows Server family

Reference

SupportToolkit Class
SupportToolkit Members
Overload List
AssignCaseSetup Class