LogCaseEmail Method

Creates an email log against a Case. This overload takes a set of required parameters for the API.

Creates an email log against a Case.

Overload List

Overload	Description
LogCaseEmail(String)	Creates an email log against a Case. This overload takes a set of required parameters for the API.
LogCaseEmail(LogCaseEmailSetup)	Creates an email log against a Case. This overload takes a setup object.
LogCaseEmail(LogCaseEmailSetup,IDbTransaction)	Creates an email log against a Case. This overload takes a setup object and a database transaction.

Remarks

It is possible to create a Commitment with this log. To do so set the CommitmentDueDate and CommitmentTitle and IsCommitmentToCustomer properties. If a com_tmplte record with a title of "send_email_about_case" is found, it will be used to generate the email. If this template is not found, the email will be based on the "send_email_about_obj" template.

Requirements

Platforms: Windows 98, Windows NT 4.0, Windows Millennium Edition, Windows 2000, Windows XP Home Edition, Windows XP Professional, Windows Server family

Reference

SupportToolkit Class
SupportToolkit Members
LogCaseEmailSetup Class