LogCaseResearch(LogCaseResearchSetup) Method

Setup object for API invocation.

Creates a research log against a Case. This overload takes a setup object.

Syntax

'Declaration

Public Overloads Function LogCaseResearch( _
   ByVal _setupParam_ As LogCaseResearchSetup _
) As LogCaseResearchResult

public LogCaseResearchResult LogCaseResearch( 
   LogCaseResearchSetup _setupParam_
)

Parameters

setupParam

Setup object for API invocation.

Return Value

The following values are populated in the LogCaseResearchResult object returned by the API method:

• Objid - The Objid of the Log.
• StatusChangeObjid - The Objid of the StatusChange.
• CommitmentObjid - The Objid of the Commitment.

Remarks

It is possible to create a Commitment with this log. To do so set the CommitmentDueDate and CommitmentTitle and IsCommitmentToCustomer properties

Requirements

Platforms: Windows 98, Windows NT 4.0, Windows Millennium Edition, Windows 2000, Windows XP Home Edition, Windows XP Professional, Windows Server family

Reference

SupportToolkit Class
SupportToolkit Members
Overload List
LogCaseResearchSetup Class