|
|
|
Dovetail Agent and Dovetail SelfService use the Seeker web service to perform searches. Dovetail Seeker includes two indexing applications: Seeker Console, a command line application, and Seeker Service, a windows application, which are responsible for keeping the index up-to-date.
An index is a collection of files in a directory. Indexing applications create an index using document specifications as a guide to know what details about Dovetail CRM entities, attachments, and what files to index. The indexing applications must have read-only access to the Dovetail CRM database and write access to the index directory.
The Seeker web service exposes search capabilities to any HTTP capable application. The web service executes searches against the index and returns the results in JSON format.
The web service is also responsible for serving indexed attachments and file documents and will need read access to the directories where these files are stored. A file proxy web application is used to service indexed files to public facing installations search users.
The web service must have read access to the index directory and any attachments and file system directories it is indexing. We recommend that the index directory is be hosted on a file system local to the Seeker web service.
See Also |
Next |