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Dovetail Seeker is able to index Dovetail CRM attachments and files using file document specifications. Search results for file documents contain a URL which users can use to download the indexed file.
The included Seeker File Proxy is necessary because it is not recommend to expose the seeker web service directly to public facing networks. The Seeker File Proxy web application can be installed outside your firewall to specifically handle public search user's requests to download files.
A file request is shown below in a sequence diagram with the different component interactions.
The file proxy web application uses Microsoft's Application Request Routing to proxy file uploads and downloads between the public Internet to the seeker web service. The web.config file is setup to forward the file requests by installer. If you need to you can manually configure the file proxy.
To serve files the Dovetail Seeker web service must have the same read access indexed files as the Dovetail Seeker Indexing Windows Service.
The Dovetail Seeker web service must be configured with the file proxy URL to serve files to public users. In the configuration file seeker.config, the value for seekerWebService.fileDocumentProxyBaseUrl entry must point to where the file proxy is installed.
The default location of the configuration file is [Install Path]\config\seeker.config
If the value is empty, attachments and files are not accessible via HTTP to the search clients.
The diagram below is a high level picture of the installed components that interact with file requests.
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