|
|
|
SUBJECT:
CREATE_CASE
BODY:
THE_TITLE: This is an example of a more robust case creation
SITE_ID: 123
F_NAME: Fred
L_NAME: Smith
PHONE_NUM: 512-418-2905
PART_NUM: Email Agent
MOD_LEVEL: 2.0
DOMAIN_NAME: Software
CONTRACT_ID: C12345
CASE_TYPE: Problem
PRIORITY_STR: Medium
SEVERITY_STR: Low
CASE_STATUS: Working
QUEUE_NAME: Support Cases
USER_NAME: emailclerk
CUSTOM_FIELD1: Interface
CUSTOM_FIELD2: 12345
GEN_TIME_BOMBS: True
See Also |
Next |