Browsing Solutions For FCLOGISTICS

  • Save, Discard, Cancel not available on workflow actions

    If a Case, CR, PR Detail, etc. is modified in fcClient, and then a "workflow action" (discard, assign, move, etc.) is performed before the changes are saved, the modifications are lost (cleared). In Clarify, the modifications are not lost (cleared), the dirty bit remains set, and, after the "Workflow action" is completed, when "Done" is selected, the Save/Discard/Cancel prompt allows the user to decide if the changes will be saved or not. Scenario: Login to fcClient Open an existing Case Make some changes to the values on the form Now, Dispatch, Assign or Move the Case Result: The modifed values are reset to the original values, before the action was performed. Login to Clarify Open an existing Case Make some changes to the values on the form Now, Dispatch, Assign or Move the Case Result: The modifed values are retained after the action is performed. When you then press "Done", the Save/Discard/Cancel form is presented, and you can decide whether to keep the chnages or not..

  • Results appear differently between Clarify and fcClient

    You may run accross an issue where results appear to return differently in the Clarify Classic Client and fcClient for the same screen.