Specializing in Support and Service Software

Browse blog posts about Dovetail Mobile Agent

• .Net Web application returns HTTP Error 500.19 - Internal Server Error

  After installing a .Net based web application you may see the following error: HTTP Error 500.19 - Internal Server Error The requested page cannot be accessed because the related configuration data for the page is invalid. This is likely happening because your web application's application pool is not using the correct version of the .Net Framework. When the web application is installed a new application pool for it is created. The default settings of the application pool will come from IIS not the installer. When the application you are installing requires .Net 4.0 and your server has IIS configured to use .Net 2.0 by default you will need to reconfigure the application's app pool to use the correct version of the .Net framework.

• Configuring the session timeout in Dovetail Mobile

  How to configure session timeouts in Dovetail Mobile.

• Dovetail SDK : Setting the session timeout length using .Net.

  Dovetail SDK sessions have a default timeout of 20 minutes. It is often desirable to change the length of this timeout period.

• What is the maximum upload file size in ASP.NET applications? How to increase it?

  What is the maximum upload file size in ASP.NET applications? How to increase the max upload file size in ASP.NET applications, including Dovetail Mobile. Error messages may include: Exception Details: System.Web.HttpException: Maximum request length exceeded. HTTP Error 404.13 - Not Found The request filtering module is configured to deny a request that exceeds the request content length.

• Request timed out for new instance of Dovetail Mobile

  In a new installation of Dovetail Mobile, there was a chain of events that led up to an exception. The stack trace only showed one message: System.Web.HttpException: Request timed out. The first issue was that the license was not installed correctly, and this error message was shown when the application was first tested: (5246) Could not obtain license productId 1500 as all user and grace license limits are full or there is no license present for this product. The LicenseInstaller utility was run to add the Mobile product license to the database, and any subsequent attempt to load Dovetail Mobile showed the "request timed out" exception.