Specializing in Support and Service Software

Here are some helpful tips to help you find what you're looking for.

• "AND" Search

  To find results that include all search terms, add an uppercase AND between the terms. For example, here's how you would find information on powerpoint and macintosh:

  powerpoint AND macintosh Try It

• Automatic "AND" Search

  Searching on both of two terms is the default behavior, so technically the AND operator isn't required, as seen here:

  powerpoint macintosh Try It

• "OR" Search

  To find results that includes either of two search terms, add an uppercase OR between the terms. For example, here's how you'd find information on powerpoint or keynote:

  powerpoint OR keynote Try It

• Specific Property Search

  You can search for a specific property on an object, such as for the id on a case or solution. For example, here's how you'd find a case or solution with an id of 122:

  id:122 Try It

• Wildcard Search

  Single and multiple character wildcard searches within single terms are supported.

  To perform a single character wildcard search use the "?" symbol. For example, to search for "text" or "test" you can use the search:

  te?t Try It

  To perform a multiple character wildcard search use the "*" symbol. For example, to search for test, tests or tester, you can use the search:

  test* Try It

  You can also use the wildcard searches in the middle of a term:

  te*t Try It