Resolution 4 months ago
Dovetail Mobile does not cache to files - the cache is only in memory - so you won't see any cache files to delete.
The easiest way is to simply restart the Dovetail web application (or recycle its application pool). You can set this up so it happens every night automatically.
Additional information:
If no one hits the application for a period of time (default is 20 minutes), the app pool (and associated application) will shut down.
The next time someone hits it, the app (and related app pool) will startup.
When the Dovetail app starts up, it loads its cache data into memory from the database.
When this happens, the first user who hits app will notice a slight startup delay (just a few seconds, barely noticeable).
So if you come in first thing in the morning, and no one has been using that app all night, and you're the first one to hit the app, you'll notice it takes just a few seconds before you're presented with a page. Subsequent page responses should be faster, as you don't have to incur the startup costs.
Additional information on timeouts:
http://support.dovetailsoftware.com/selfservice/solutions/show/559
The easiest way is to simply restart the Dovetail web application (or recycle its application pool). You can set this up so it happens every night automatically.
Additional information:
If no one hits the application for a period of time (default is 20 minutes), the app pool (and associated application) will shut down.
The next time someone hits it, the app (and related app pool) will startup.
When the Dovetail app starts up, it loads its cache data into memory from the database.
When this happens, the first user who hits app will notice a slight startup delay (just a few seconds, barely noticeable).
So if you come in first thing in the morning, and no one has been using that app all night, and you're the first one to hit the app, you'll notice it takes just a few seconds before you're presented with a page. Subsequent page responses should be faster, as you don't have to incur the startup costs.
Additional information on timeouts:
http://support.dovetailsoftware.com/selfservice/solutions/show/559
