In the Queue Details section on the Queue tab, enter the new queue data.
Queue Title: Enter the queue title.
Description: (Optional) Enter the queue description.
Queue Type: Select personal or shared. If it is a personal queue, the queue can only have one member (or one supervisor/member). Shared queues can have unlimited members/supervisors.
Allow for Dispatch: To set what queue items are dispatched, use the check boxes.
In the Queue Details section on the Membership tab, enter the new membership data.
User: To view users, select List. You may optionally specify filter criteria before selecting List.
Members: To add members to the queue, select the user from the list, and select the Add button >> next to the Members section.
Supervisors: To add supervisors to the queue, select the user from the list, and select the Add button >> next to the Supervisors section.