|
|
|
"AND" Search
To find results that include all search terms, add an uppercase AND between the terms.
Example: powerpoint AND macintosh
Automatic "AND" Search
Searching on both of two terms is the default behavior so technically the AND operator isn't required.
Example: powerpoint macintosh
"OR" Search
To find results that includes either of two search terms, add an uppercase OR between the terms.
Example: powerpoint OR keynote
Wildcard Searches
Single and multiple character wildcard searches within single terms are supported.
To perform a single character wildcard search use the "?" symbol. For example, to search for "text" or "test" you can use the search: te?t
To perform a multiple character wildcard search use the "*" symbol. For example, to search for test, tests or tester, you can use the search: test*
You can also use the wildcard searches in the middle of a term. For example, to search for test or text, you can use the search: te*t
You cannot specify a search that begins with the "*" symbol, or the following combination: "?*"
Specific Object Search
You can search within one specific object type by entering the search terms you're looking for, followed by the word "domain", a colon, then the object type. Examples of objects include case, solution, and bug.
For example, here's how you'd find solutions on powerpoint:
domain:solution powerpoint
Specific Property Searches
Users can search on any property that has been defined in the Dovetail Seeker specifications. For example:
Search the id property:
id:123
Search the site property on a Case:
site:dovetail domain:case
Search the contact property on a Case:
contact:smith domain:case
See Also |
Next |