fcSDK Documentation
ChangeCaseStatus(ChangeCaseStatusSetup,IDbTransaction) Method

Setup object for API invocation.
Database transaction under which the API will be invoked.
Changes the status of a Case. This overload takes a setup object and a database transaction.
Syntax
'Declaration
 
Public Overloads Function ChangeCaseStatus( _
   ByVal setupParam As ChangeCaseStatusSetup, _
   ByVal transaction As IDbTransaction _
) As ToolkitResult

Parameters

setupParam
Setup object for API invocation.
transaction
Database transaction under which the API will be invoked.

Return Value

A ToolkitResult instance with no properties set. The properties (Objid, IDNum, etc.) are not relevant to this API.
Remarks
The Case may be opened or closed, but the status selected must be valid for the current condition. In other words, you cannot assign a Closed condition status to a Case that is currently Open.
Example
Developer Walkthrough - Transaction support

Requirements

Platforms: Windows 98, Windows NT 4.0, Windows Millennium Edition, Windows 2000, Windows XP Home Edition, Windows XP Professional, Windows Server 2003 family

See Also

Reference

SupportToolkit Class
SupportToolkit Members
Overload List

 

 


© 2010 Dovetail Software, Inc. - All rights reserved.
- Clarify, Amdocs, and related products and names are copyright and trademark of Amdocs, Inc.
- .NET, Visual Studio.NET, C#, Visual Basic and related products are trademark of Microsoft corporation.

Send comments on this topic.