fcSDK Documentation
ChangeCaseStatus Method

Changes the status of a Case. This overload takes a set of required parameters for the API.
Changes the status of a Case.
Overload List
OverloadDescription
ChangeCaseStatus(String)Changes the status of a Case. This overload takes a set of required parameters for the API.  
ChangeCaseStatus(ChangeCaseStatusSetup)Changes the status of a Case. This overload takes a setup object.  
ChangeCaseStatus(ChangeCaseStatusSetup,IDbTransaction)Changes the status of a Case. This overload takes a setup object and a database transaction.  
Remarks
The Case may be opened or closed, but the status selected must be valid for the current condition. In other words, you cannot assign a Closed condition status to a Case that is currently Open.

Requirements

Platforms: Windows 98, Windows NT 4.0, Windows Millennium Edition, Windows 2000, Windows XP Home Edition, Windows XP Professional, Windows Server 2003 family

See Also

Reference

SupportToolkit Class
SupportToolkit Members
ChangeCaseStatusSetup Class

 

 


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