fcSDK Documentation
ForwardCase Method

Reject-forward the Case from one queue to another. This overload takes a set of required parameters for the API.
Reject-forward the Case from one queue to another.
Overload List
OverloadDescription
ForwardCase(String,String)Reject-forward the Case from one queue to another. This overload takes a set of required parameters for the API.  
ForwardCase(ForwardCaseSetup)Reject-forward the Case from one queue to another. This overload takes a setup object.  
ForwardCase(ForwardCaseSetup,IDbTransaction)Reject-forward the Case from one queue to another. This overload takes a setup object and a database transaction.  
Remarks
The Case must be in open condition, and not currently dispatched to a queue.

Requirements

Platforms: Windows 98, Windows NT 4.0, Windows Millennium Edition, Windows 2000, Windows XP Home Edition, Windows XP Professional, Windows Server 2003 family

See Also

Reference

SupportToolkit Class
SupportToolkit Members
ForwardCaseSetup Class

 

 

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