ForwardCase(ForwardCaseSetup) Method

Setup object for API invocation.

Reject-forward the Case from one queue to another. This overload takes a setup object.

Syntax

'Declaration

Public Overloads Function ForwardCase( _
   ByVal _setupParam_ ForwardCaseSetup _
) As ToolkitResult

public ToolkitResult ForwardCase( 
   ForwardCaseSetup _setupParam_
)

Parameters

setupParam

Setup object for API invocation.

Return Value

A ToolkitResult instance with no properties set. The properties (Objid, IDNum, etc.) are not relevant to this API.

Remarks

The Case must be in open condition, and not currently dispatched to a queue.

Requirements

Platforms: Windows 98, Windows NT 4.0, Windows Millennium Edition, Windows 2000, Windows XP Home Edition, Windows XP Professional, Windows Server family

Reference

SupportToolkit Class
SupportToolkit Members
Overload List
ForwardCaseSetup Class